frequently asked questions

booking the space

  • You can find our rental rates here.

  • You may view our availability here.

  • The Convolo space is available for rent 7 days a week between the hours of 7am-11pm with a minimum of 3 hours. The booked rental time-frame is your total access time in the space. You’ll need to include set up and tear down needs within your rented time-frame.

    If you book caterers or other vendors please be sure to let them know your access time upon booking them and if they need additional time, please add it to your rental as soon as possible. Due to multiple events happening in a day, additional time cannot be guaranteed later on.

    If you add on set up services, we will customize a floor plan with you and when you arrive in the space, tables and chairs will be set up accordingly.

  • Out of respect for other rentals happening at the space, we cannot accommodate early access or early delivery/drop offs. Your booked time-frame is your access time. Access beyond the time-frame on the agreement will result in additional charges. If you need to add time prior to your rental, reach out to us and we will check availability. Thank you for your understanding.

  • To book, you may fill out the rental form here. We will confirm availability and send you a digital invoice and contract. Once the contract is signed and the invoice is paid, the date is reserved for you. Your rental date(s) is not reserved until we receive the full payment.  Upon submitting payment, you will receive a confirmation email stating that the space has been reserved for you.

  • The cleaning fee is a $100 mandatory charge that covers our staff coming in before and after rental for deep cleaning, sanitizing and restocking of the Convolo space and bathrooms. This allows us to ensure the space is up to standards for when you arrive for your event. The cleaning fee is non-negotiable. Thank you for understanding.

  • Yes! You may bring in your own food and beverage. Please ensure that alcohol policies are met (see question below).

  • Alcohol is permitted for guests 21+. You may serve beer and wine so long as it is not sold on the premises. For distilled spirits or to sell alcohol, a licensed caterer/bartender must serve it on site according to the South Dakota state law. Bartenders must apply for a permit 30 days prior. Ask us for details. You may also hire our neighbor, Roots of Brasil to serve spirits on-site. Reach out to them directly for their rates.

  • If you cancel 30 days or more prior to your rental date, you will receive a 50% refund. Please note we block off your rental date and often turn away other renters. Due to this nature of our business, within 30 days we do not offer refunds for cancellations. This policy still applies if your booking was made within 30 days of your rental date. Thank you for understanding. 

  • For your flexibility, Convolo has no requirements for caterers and you may hire any vendors so long as they meet any legal requirements, such as having appropriate licenses.

location + parking

  • Convolo is located Downtown Sioux Falls near 8th & railroad at 201 N. Weber Avenue in the historic Stockman’s Building. You may recognize it as the flatiron style building on the east side of the railroad.

  • The Convolo bridal suite is located upstairs from the Convolo space and is accessible by separate entry. Whether you're getting married at Convolo, or have an alternate wedding location and simply need a place for you and your bridesmaids (or your groomsmen) to get ready, the suite is well-equipped for your special day.  Visit our bridal suite page for more information.

  • Yes, we have two off-street parking lots  on site which are located directly north of our building. Guests may park in both the paved lot and the gravel lot. The paved lot is shared with the restaurant and the gravel lot is solely for Convolo guests.

  • Convolo occupies the south portion of the Stockman’s Building and utilizes two shared restrooms. Usage of the Convolo Suite is optional as an add-on. Please note that the restaurant next door (Roots of Brasil) is not included in Convolo space rentals.

  • If you need to load and unload, we ask that you do not block the restaurant's door next to us  (Roots of Brasil). You may pull over in front of the Convolo door and use your hazards for a brief period to unload heavy items.

inclusions + rental items

  • Ten (10) 6’x30” rectangular plastic tables, three (3) round standing plastic cocktail tables, and sixty (60) black padded folding chairs are included. Linens may be rented from us separately.

  • If you do not select/pay for set up or tear down services, you will be responsible for setting up the tables and chairs and taking them down at the end of your rental UNLESS otherwise arranged by us. Please be sure that the extra time needed to set up or tear down is INCLUDED in your booked rental time-frame.  

  • If you selected/paid for set up services, we will be in touch prior to your rental to determine your layout. You may view our suggested layouts here, or we can customize one for you. If you added tear down services, you may leave the tables and chairs up when you leave.

  • For your convenience, we have add-ons available for rent from linens, backdrops, audio & tech and more. View our rental add-ons.

  • Two weeks prior to your event, you will receive an automated email prompting you to select and pay for any add-ons at that time.

  • If you rented additional items, they will be in the space ready for you to use at the start of your rental time.

your rental

  • The week of your event, you will receive an email from us with a custom access code and instructions for accessing the space.

  • Out of respect for other rentals happening at the space, we cannot accommodate early access or early delivery/drop offs. Your booked time-frame is your access time. Access beyond the time-frame on the agreement will result in additional charges. If you need to add time prior to your rental, reach out to us and we will check availability. Thank you for your understanding.

  • As to not disrupt other rentals happening in the space, all drop offs and deliveries MUST take place during your rented time-frame. We do not have staff on site to accept deliveries.

  • Due to the nature of our business, it is important that you and your guests vacate the space at the time your rental time-frame ends. Our cleaning crew is scheduled directly after your event to prepare for the next rental. Please note if you are not out on time, you are subject to late fees and additional time being charged. Thank you for understanding.

  • Please make sure to follow the guidelines which are printed out in the space during your rental. Be sure to take out your trash and remove any articles that were brought into the space in order to avoid any fees. As stated on our contract, renters will be charged a $100 removal fee if any articles are left behind. Please be sure to lock up before you leave.

  • Lock the front door on your way out by touching the YALE logo while pushing the door in. Wait for deadbolt to fully extend and for the lock to voice that it's successfully locked. You do not need your code to lock the space. Before you leave also lock the french doors by pushing the deadbolt switch back down so that the lever is released. Make sure fire exit door is closed/latched. 

  • Our event space is geared towards self-hosted events where you access the space and host your event independently. We provide a guide on how to utilize the space which is printed out and provided at your rental with detailed instructions for working the AC/heat, locking up, connecting to the bluetooth speaker system and more. If you have questions during your rental, we kindly ask that you use the guide as a reference prior to reaching out. If you are still having trouble, call us and press 1 on our menu and we are happy to assist you.